Shipping policy

At Furply, we are committed to getting your pet supplies to you as quickly and affordably as possible.

Free Shipping

We offer free standard shipping on all orders within the United States. No minimum purchase required.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email with your tracking information once your order has been shipped.

Delivery Time

  • Standard Shipping: 7-15 business days
  • Express Shipping: 5-10 business days (additional fee may apply)

Please note that delivery times may vary depending on your location and product availability. During peak seasons and holidays, delivery may take slightly longer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order at any time on our Track Your Order.

Delayed Orders

If your order shows no tracking movement for more than 45 days after shipment, please contact us at sophie@furply.com and we will investigate immediately. We will either reship your order or issue a full refund.

Shipping Destinations

We currently ship to all 50 US states. We do not ship internationally at this time.

Questions?

If you have any questions about your shipment, please contact us at sophie@furply.com and our team will be happy to help.