Last updated: April 2026
This website is operated by Furply. Throughout the site, the terms "we", "us" and "our" refer to Furply. By visiting our site and purchasing from us, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you have the consent of a legal guardian. You may not use our products or services for any illegal or unauthorized purpose.
We reserve the right to modify product prices at any time without prior notice. Product colors and images may vary slightly from actual items due to screen display differences. We also reserve the right to limit quantities of any products or services offered on our store.
We strive to provide accurate product descriptions, pricing, and availability information at all times. However, we do not guarantee that all information on our site is complete, current, or error-free. In the event of an error, we reserve the right to correct it and update your order accordingly.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product description, or concerns identified by our team. If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method.
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All payments are processed securely through our payment partners. You agree to provide current, complete, and accurate purchase and account information for all orders.
Orders are fulfilled through our trusted third-party fulfillment partner. By placing an order, you acknowledge that your order details, including your shipping address and product information, will be shared with our fulfillment partner solely for the purpose of processing and delivering your order. For full details, please refer to our Shipping Policy.
All returns and refunds are handled in accordance with our Return and Refund Policy. Please visit our Return and Refund Policy page for full details.
All content on this website, including text, images, logos, and graphics, is the property of Furply and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.
Furply shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to damages resulting from shipping delays, product defects handled by our fulfillment partner, or circumstances beyond our reasonable control.
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our site after any changes constitutes your acceptance of the new terms.
Questions about these Terms of Service should be sent to us at sophie@furply.com.